24/7 replies
Always on — no message left unanswered.
AI sales assistant
Palette powers 24/7 sales and support for your online business across social channels and your website — from replies to orders.
Order AI sales assistant →
Boost online productivity, cut support costs, and raise customer satisfaction.
Inventory
Stock stays automatically up to date.
Product display
Send images, prices, and variants.
Sales advice
Smart suggestions from customer behavior.
Order capture
Orders and customer data saved accurately.
Auto invoices
Every order gets an invoice.
Payments
Links or card details sent automatically.
Shipping updates
Customers always know order status.
Reporting
Live insight into sales and behavior.
Palette vs automation
| Feature | Palette | Automation |
|---|---|---|
| Human-like chat | ✓ | × |
| Product suggestions | ✓ | × |
| Full order capture | ✓ | Limited |
| Live reports | ✓ | × |
| Dry canned replies | × | ✓ |